19:10 06 Mar 21
This was my 1st time going to Michigan Eye Institute and I have to say it was a great experience! Dr. Donnellon explained everything! Actually she provided see far more explanation than I have ever received at an eye appointment and I've been wearing glasses since I was about 8. This was the first appointment I didn't walk out questioning whether I replied correctly and got an accurate prescription.For anyone who has worn glasses most of your life, you know the most difficult part is picking out the frames you will live in for the next year or two. Let me tell you, Faith has skills!! She asked questions about what I was looking for and walked me through picking out what I anticipate to be the best frames I've had in a long time! I cannot wait until they come in!! It was simple and fun picking them out!As an RN another important part to me was Covid precautions. I was a little nervous and unsure what to expect. Michigan Eye Institute follows CDC guidelines and social distancing to a T. I felt comfortable throughout my visit and truly appreciated the protocols they put in place.I highly recommend Michigan Eye Institute. If you are on the fence about making that appointment, just make it! You'll be happy you did! ☺️
23:50 04 Mar 21
Everyone in the office was friendly and helpful. Medical staff put me at ease and helped me feel comfortable before during and after my procedure. Would highly recommend to everyone I know!
17:00 03 Mar 21
Quick and easy appointment.
16:04 02 Mar 21
I didn’t had to wait long, when I got there. When I was seen, that didn’t take that long either. Great staff, everyone is always smiling. The doctor I saw was very understanding.
14:31 01 Mar 21
Every one was so helpful and nice to me before and after surgery. They explained everything they did thoroughly. I highly recommend Dr Mahalik and Dr Diskin.
16:50 27 Feb 21
From my initial phone call to obtain an appointment, to meeting the check in attendant, technicians and Dr. St. Aubin, my appointment could not have gone better. In my case, the situation was appropriately explained and everyone was friendly, positive, professional and reassuring. Lastly, everything was constantly sanitized and I am so happy to have found MEI.Thank you for your kindness!
02:06 27 Feb 21
Everyone is friendly, the procedures done were explained and done with care. I felt comfortable with the safety precautions and cleanliness of the office. I highly recommend Michigan Eye Institute. 💕
16:46 26 Feb 21
My experience here is always great. The receptionist, the nurses and Dr. St Aubin have always been wonderful. I had cataract surgery this week and everything turned out good and they made me feel so comfortable during the procedure.
16:21 26 Feb 21
Good fast service. 17 Year old son had an eye exam and picked new frames. Covid protocols and cleanliness were excellent.
15:43 26 Feb 21
Everyone is very pleasant and helpful
18:16 25 Feb 21
Fenton location is filled with super friendly and helpful staff from start to finish. Dr. Kautz and her clinical staff are very thorough. Both of my 15 yo twin girls were seen by Dr. Kautz. She took her time checking and explaining their eye health along with the vision testing and contact lens fitting, never hesitating to answer any questions or concerns I had. Quick to get in for appointments, short wait time, and for both visits we were done and ready to go in about an hour. Thank you to everyone at MEI!!
22:02 24 Feb 21
The manager Abbie called me and personally talked through things. While I was not happy in the moment I understand why I waited and my expectations for future visits. I appreciate Abbie's fast response!I have been coming here for over two years. I use to see Dr. Shaw. I was contacted that she had left and would be seeing a new doctor. Not a big deal. However I have now been sitting in the lobby for over an hour past my appointment time and was told there are still two people ahead of me. I will never understand why appointment times are set to not be honored. A few minutes is understandable. Even 30 minutes would not be awful, but an hour and still waiting for who knows how long is just not acceptable. I will be looking at alternatives.
13:04 24 Feb 21
Very good experience. they take good care of my eyes.
22:22 23 Feb 21
Best Eye CARE in Michigan!
15:53 22 Feb 21
Love this place. They are always on time, professional and thorough. Dr. Mahalik is great about explaining your testing and results. The rest of the team is great as well.
17:48 18 Feb 21
Very pleased with care by everybody.
16:13 15 Feb 21
Wonderful group of professionals.
12:08 15 Feb 21
Professional and courteous staff. Doctor was very thorough during exam. Took the time to address any concerns. Would recommend!
17:18 12 Feb 21
A1, top of the line in service, and professionalism!
18:20 11 Feb 21
Great, very friendly and efficient!
17:23 10 Feb 21
Quick and amazing appointment! I felt comfortable and everything was cleaned and sanitized regularly.
Shari Lynn Gardner
21:19 09 Feb 21
This place is extremely busy, so you must make an appt. I was surprised at how fast we got in. My father and I both had appts and they had no problem accommodating our needs. My Dad is 87, has some dementia and gets confused if he dozed off and then wakes up, which he did a couple times while we were there, so they allowed us to have our appts at the same time. They just alternated between us and I was always with my Dad. Plus my Dad has a broken ankle making it hard for him to get around and they helped me get him into the different chairs as needed. I will definitely come here again when needed.
15:57 09 Feb 21
Office staff and physician was friendly and knowledgeable. Office was very clean and felt safe from covid. Appointment was on time and had me in and out pretty quickly.
Janet and Bob Gonder
22:48 08 Feb 21
We both alway get top notch service from the front desk all the way through our appointment. We highly recommend MEI in Grand Blanc , MI
18:46 08 Feb 21
Michigan Eye Institute has a friendly staff and the service is professional and courteous
16:39 08 Feb 21
Very efficient and everyone made the experience as pleasant as possible. The results are great! Highly recommend....
00:41 07 Feb 21
Dr My Lee Shaw
17:18 04 Feb 21
Great crew start to finish. They have the ‘covid protocol’ down nicely and make it all very easy.
22:00 03 Feb 21
Very friendly staff. Very well organized with precautions with Corona 19 virus situation. Everyone was wearing a mask
17:29 03 Feb 21
Were very accommodating to get me in on the same dayI called with my issue. Quick and thorough exam and diagnosis.
16:38 03 Feb 21
Great visit great people
19:57 02 Feb 21
Always professional, clean, caring, and uplifting.
14:26 01 Feb 21
The Staff and Doctors are very nice and friendly. My eye Appt was quick and very professional done to my satisfaction.
13:42 29 Jan 21
I felt that I was not being rushed through the visit. The young lady who prep'd me for the doctor was very nice and personable, she actually engaged in conversation with me, (I am bad with remembering names). She also took the time to review the medical information I provided before engaging with me, rather than asking me about things I already addressed in the dreaded forms we all hate to fill out on a first time visit, LOL, and thus only requiring clarification of certain information. The Doctor was friendly and professional as well and I would recommend MEI to others.Ps. I was impressed with their system of providing Covid safety during this pandemic as well. I have underlying health conditions and therefore a high risk person. I wish more businesses cared about public safety and were willing to take the necessary steps to assure the high safety measures are taken for their staff and customers protection. It is unfortunate that so many folks and businesses in the Lapeer area are ignoring Science, CDC and Public Health Warnings and State guidelines. Thank you for not being one of them.
18:52 26 Jan 21
I can only hope I won’t have to get the expensive scan done next year. Was very satisfied with everyone I spoke with. The gentleman in Optical was very friendly and helpful.
12:49 25 Jan 21
These guys and gals do an awesome job. Can’t say enough good things. I had cataract surgery and I was terrified. They were so kind and professional it made my whole experience a positive one. I would recommend them to everyone.Thank you Michigan Eye Institute for giving me great vision and a great experience.
13:53 23 Jan 21
Nothing but the best staff. They are nice, efficient and profesional.There is a small issue with communications with the the people at the store but it can happen anywhere to anyone. We are all humans.I highly recommend them.
19:29 21 Jan 21
Everyone is so friendly and very thoughtful, and so helpful I have told my friend and family about your facility and how I was treated with respect and care. Thanks to everyone who works there you all are great
18:15 21 Jan 21
As pleasant an experience a retinopathy could be. Everyone was courteous, and I was cared for very well. Kudos on a well run clinic!
15:50 21 Jan 21
I was met with friendly staff that asked me to step over for a temperature read. When my temperature kept reading low, a friendly voice said step here and I will try it with this temperature gauge.The testing clinicians explained all test being done. Dr. Tekele answered all my questions and reviewed all of the eye tests with me.Great interactions from all staff.
18:07 20 Jan 21
Friendly and knowledgeable staff.
17:39 20 Jan 21
Felt very safe and comfortable visiting the office for my eye exam. All staff were professional and followed safety guidelines.
16:43 20 Jan 21
I believe the visit at michigan eye institute was Amazing. I have been going there since I was just a little girl. I wouldn't go anywhere else. This is my number one place!!
13:10 20 Jan 21
You always treat people very well. Also very clean and disinfected. I'll never go anywhere else. Doctors and staff are excellent.
10:36 19 Jan 21
Efficient, pleasant, very covid protective. Everyone was respectful. My appointment was completed in 45 minutes.
20:45 18 Jan 21
Everything went very well
16:30 18 Jan 21
Dr. Donnellon is so professional and thorough! The entire staff is friendly! Highly recommend Ashley in optical. She's helpful, patient and professional
10:46 16 Jan 21
My appointment went just fine- no complaints. Dr. St. Aubin was quick & professional, as were all the others who conducted the exam. Didn't take too long. Happy am I with the whole process. Thanx!
12:24 14 Jan 21
Professional place. quick and informative exam
21:43 13 Jan 21
Had a great experience.
13:23 05 Jan 21
Fast and Friendly Service
11:20 05 Jan 21
Staff is always professional and it is obvious how concerned they are with keeping everything clean between patients given the issues with COVID.
15:29 31 Dec 20
MEI staff are always efficient and caring. They take time to carefully explain everything clearly.
20:54 10 Dec 20
Dr. Donnellon is amazing, the best! She shows each patient (she sees my daughters also) compassion and offers honest expertise. A doctor’s appointment we actually look forward to! The office staff is also courtesy and helpful!
18:05 08 Dec 20
Saw me in a timely manner. Thorough exam and very courteous staff
Dr. Roger Wilson
21:11 07 Dec 20
The staff were friendly and efficient. They were careful to follow the Covid-19 guidelines for cleaning surfaces and wearing masks.
22:44 19 Nov 20
Professional and friendly and very conscious of everybody's safety. Some very good doctors too.
21:31 12 Nov 20
I had difficulties with my new glasses & Tara did a great job getting the issue resolved! And now I’m happy with my lenses & new glasses. Thank you very much Tara!
20:38 06 Nov 20
I had such an amazing experience with LASIK surgery at this location. I started at the Flint location and the staff was amazing and answered all my questions and went over the process and I was happy to get right in with the procedure. Linda was super knowledgeable and friendly. When I got to the Lake Orion location day of surgery Beth went over everything from the sounds I would hear to how I would feel afterwards. Dr. Aubin's confidence and being so personable made me feel comfortable having the procedure. I was so amazing to see right away and as the day progressed my vision got better! My follow-up appointments have all been at the Flint location with Dr. Tekiele and just so happy I did it. Being a big baby when I comes to my eyes but so worth being able to read the shampoo bottle in the shower and see all the time.
10:04 06 Nov 20
The best place to go, The most caring and best professionals for your eyes, Everyone working there help me and I own there a lot. I look forward being a permanent customer for life. Much thanks to a special doctor, Dr. Casey Coulter who caught something wrong and I was lucky enough to be here today.
17:09 02 Nov 20
The staff is always pleasant, professional and halpful.
23:27 23 Oct 20
This place rocks
20:09 20 Oct 20
Super friendly. Very clean, felt comfortable in these crazy times.
17:38 10 Oct 20
Great service and job. On time and organized.
12:26 09 Oct 20
everything was great staff was excellent
11:51 28 Sep 20
Went in for a Lasik consultation and felt so much better about the procedure. They explained the whole process to me and answered all of my questions. Linda was so helpful in making me feel comfortable while there.
12:49 16 Sep 20
I've been a patient for quite a few years. They provide excellent care.
20:07 15 Sep 20
Friendly, helpful, and efficient. Would highly recommend.
12:36 09 Sep 20
My appointment went very quickly with all my questions answered. There was no wait. My eye exam was done professionally and was very happy with the cleanliness of the business. Have been going here for over 4 years and never disappointed.
00:13 27 Aug 20
Great experience today at Mi Eye Institute. Very professional and really felt I was in good hands. I saw Dr. Mahalak who is great! - as well as the assistants that helped with all the testing! Highly recommend MEI
19:52 18 Aug 20
It was my first visit and I just loved Dr. Binggeli. Not only was she very friendly but she was very informative. She took time to make sure I understood everything she was explaining to me. All the staff was very nice.
12:25 18 Aug 20
I have seen several opthamologists at MEI, and have been pleased with my experiences. The physicians are friendly, knowledgeable, and good communicators who explain information thoroughly, and always ask if I have questions or concerns. I have been seen promptly, and find that the facilities appear clean and inviting. My overall experience with the support team has been good. The staff is, for the most part, friendly and courteous. I encountered a couple of staff members who came across a bit dismissive, but the instances were isolated, and appeared to be related to the busyness of the practice. The impression that I got, was that they may have felt stressed or overwhelmed (who doesn't from time to time!?). I recommend MEI for your surgical and non-surgical eye care needs.
19:19 13 Aug 20
Great Dr. Patient rapport. Would recommend to everyone who needs an exam, or has any vision needs.
20:09 11 Aug 20
As always, staff was courteous, friendly, and respectful!dr Dr. Keoleian is so knowledgeable and sprinkles humor when he talks with you
15:17 09 Aug 20
I've always had a great experience here!
01:28 08 Aug 20
So far I am pleased with the professionalism of the staff and how they are trying to accomodate me with other health issues I have. I look forward to the actual surgery. It will be so good to see better again.
12:10 07 Aug 20
Very clean,love the new location, staff very friendly, and fast.
16:29 06 Aug 20
Dr Donnellon is thorough, patient and friendly. Highly recommend. MEI has everything for my eye care.
19:45 31 Jul 20
Very Friendly and professional and clean
15:26 29 Jul 20
I got the LASIK procedure done only 2 days ago, and I am already loving the results! In just 1 day post op, there is 100% improvement in my vision! I now have 20/15 vision all on my own!! No pain was experienced in any part of the procedure, just scratchy and dry eyes after, which I was told is a normal part of the healing process and will resolve with time and the eye drops regimen! It’s already such a relief to just wake up and go without worrying about putting my glasses on or contacts in! The doctors and staff here are amazing and helpful, explaining everything thoroughly and welcoming any questions. They walked me through the whole process multiple times, and made me feel comfortable. The surgeon even took the time to come in and meet and talk with me face to face before I was taken back for the surgery. Very professional. If you’re considering having LASIK done, or are just scared to do it, just go for it and leave everything in the hands of Michigan Eye Institute- they will not steer you wrong! THANK YOU for the beginning of a better life! 😊👁
23:50 24 Jul 20
I was treated with dignity and respect from the moment I arrived until I was completely done and walking out the door.Everyone was pleasant and kind. All my concerns were addressed and taken care of to my 100% approval.I have been a patient at MEI for more years than I can remember and will never search elsewhere for eye care.I trust my eye health completely with MEI.
20:30 22 Jul 20
I was greeted at the door by a friendly staff member. My appointment went well and everything was done in a timely fashion. Explanations were given along the way. All staff member were kind and professional. And Dr. Keoleian was great. All safety precautions were observed. Thank you!
16:17 21 Jul 20
I feel very comfortable there the staff is so nice they are good at there jobs take there time with you and explain everything it was a very wonderful experience.
14:51 08 Jul 20
Staff was super was friendly! Dr. St.Aubin M.D was great he made sure to tell me everything he was gonna do for my procedure upfront, so I knew what was happening before hand. I have a return visit in 4 months. See you all soon.
21:54 30 Jun 20
Always great service and really nice people!!
18:33 30 Jun 20
The office was very clean and all the staff very nice. I appreciated all the extra steps taken to ensure the safety and health of all of the patients during this pandemic.
17:19 30 Jun 20
I have been a patient of Michigan Eye Institute for many years. I had a very thorough eye exam by Dr. Donnellon. She is very pleasant and answered all of my questions. The Opticians, Doug and Amy are friendly and professional. I was very pleased with the assortment of stylish frames. I highly recommend Michigan Eye Institute in Lake Orion.
00:27 28 Jun 20
I was referred here due to a virus in my eye. They made me feel very comfortable and continued checking on me by phone and with revisits until everything went back to normal. They put me greatly at ease! I highly recommend them!
19:41 25 Jun 20
Fantastic experience with my LASIK procedure. I couldn't be happier with the entire process. One day post-op and 20/20 vision with only minor discomfort the day of surgery and none since. I only wish I'd done it sooner.
10:54 19 Jun 20
Dr. mahalik is awesome!!
13:00 17 Jun 20
Coronavirus precautions were very appropriate and uniform among everyone present.
18:52 16 Jun 20
Everyone was very friendly. The Doctor and staff here are the best
15:51 16 Jun 20
Very sanitary. I only trust my eyes to Michigan Eye Institute. The staff and doctors are very friendly. I recommend them to all my family and friends!
15:10 16 Jun 20
MEI is Wayahead of the curve. Sanitized environment from front door to test rooms. Felt very comfortable as well as very well accommodated during my visit. Thank you for all the extra attention.
20:05 12 Jun 20
The staff very friendly Sara who did my test before the doctor did a great job.
18:42 12 Jun 20
One of the few places I have been in the last month who gets it! They are taking the safety of their staff and customers very seriously regarding covid-19. They are observing safe distancing as much as possible. There's a person who takes your temperature and administers a questionnaire to ensure that you are not a risk, before you enter the building. They have staff who are regularly disinfecting surfaces which are commonly touched. The waiting room chairs have been reduced to ensure safe distancing. They require face masks be worn and even recommend that you bring your own pen to complete any paperwork. My sincere thanks to the management and their staff for their efforts to keep everyone safe while still providing great service!
15:08 11 Jun 20
I was completely satisfied with being tested & getting my new glasses. Great place!
15:02 03 Jun 20
As usual got the best care in the world like I always do
15:29 02 Jun 20
Very well organized to accommodate social distancing. Thank you
19:00 01 Jun 20
You are met at the door with several questions, you go inside with your sheet. The associate at the desk asked for your cell # and ask you to wait in you car until they are ready to see you. Very efficient. The wait is not long.
01:27 21 May 20
Very friendly and professional staff, Dr. Diskin was very nice and diagnosed my issue with my burning in my eye. Would definitely recommend.
23:19 09 Mar 20
Very knowledgeable and thorough. Insurance pays for all but deductible so reasonable.
03:40 06 Mar 20
service great. dr david very competent ,friendly and pleasast
20:21 05 Mar 20
Received Lasik from this company and it was great! i was able to see the same day and was flat out amazed! the buildings are very clean and friendly staff! i dont dread my appointments when i go. the wait tends to be a bit long for exams but theyre a pretty busy place and its worth it. if youre thinking of lasik i highly recommend!
19:59 26 Feb 20
Staff is always friendly, efficient and knowledgeable. I wouldn’t trust my eyes to just anyone, Dr. Keoliean has been my Ophthalmologist for 25 years!
15:43 23 Feb 20
Best thing I ever did was going to get my cataracts taken care of!
15:57 21 Feb 20
The best part of my visit was that they called me by Ms.. Lastname and not by my firstname. I like the respect i was given.
18:40 18 Feb 20
I totally appreciate how helpful these folks are. So thoughough and accomidating.
16:10 16 Feb 20
My step-daughter came with me and all staff would spend time with her explaining what they were doing with my tests. The front desk staff spent time talking with her about her Valentines Day box and what she wanted to be when she grew up. Front desk staff and her ended up hugging as they talked about their anxiety-all started with question about what you want to be when growing up. None of staff had to pay attention to her, but they did!!!
20:57 14 Feb 20
Beautiful facility! Kind, courteous, and knowledgeable staff. Impressed with the care I received. Optometry department was also excellent. Deanna was very helpful, honest and kind. Recommend this place highly.
20:46 04 Feb 20
They move patients along expeditiously. The waiting area is comfortable and the staff professional. I've been seeing Dr. Keoleian for almost 20 years.
00:55 30 Jan 20
Great place! Super friendly staff! Got us right in and was very informative..Highly recommended!
15:48 26 Jan 20
I went here for the first time the other day and it was a great experience. All the staff I encountered were very friendly and answered all my questions. Dr. Diskin was very nice and very knowledgeable. I highly recommend this place for a vision exam or any vision problems.
17:16 25 Jan 20
I visited the Eye Institute this week for a routine eye exam and to choose frames for my new glassesFrom the moment I came in the service I received was prompt, friendly and knowledgeable.I am disabled and everyone went out of their way to accommodate me. and ensure that I was comfortable.The wait for my appointment in the large comfortable waiting room was brief. The building is large, spacious and well organized. The technician was polite and knowledgeable and took her time to explain what she was doing and took time to carefully address my questions and concerns.Likewise, Dr. Tekiele, was he optometrist was friedly, knowledgeable and thorough in his examinationI am new to the Flint area and was most pleased with all areas of service at The Eye Institute. I wish all physician offices displayed such excellent quality of service to their patients.
14:51 15 Jan 20
I won't say that I find some of the test procedures highly enjoyable, but I've always found the staff friendly, helpful, and competent.
19:39 09 Jan 20
I had Dr Daniel St. Aubin. He did real well on my surgery for cataracts in Dec. I am very pleased with him and everyone. If you metabolize medicines slowly, before surgery tell him that. If he knows that, he can distribute the medicines sooner so you are more relaxed and pain free.If you’re sensitive to cold temperatures wear a couple of shirts ( must be short sleeve) and a pair of extra pants because it’s cold in the surgery and prep room.If you can afford it, get the trifocal lens, you’ll love them. No need for glasses at all. ( They are referred as the Cadillac lens)Thank you MEI for making my eyes clear with no need for glasses.Debbie
05:18 30 Dec 19
I had lazer assisted cataract surgery and lens implants I upgraded to an advanced Toric lens implant BEST DECISION I HAVE EVER MADE it took me months to decide to have the surgery because I was so scared but everyone at Michigan Eye Surgery Center was beyond nice from the moment I walked in the door they kept me informed of everything that was happening even during the surgery I had someone right there talking me through it the only side affect I had after surgery was sensitivity to light for the first few days but other then that it all went pretty smooth I'm now 20/20 in both eyes!!!!
16:24 23 Dec 19
They're great here. I'm getting my eyes examed for contacts. Very professional facility. My husband had to work today, so they really helped with accommodations for me and three kids. The visit has gone smooth and I'm just glad to have chose a place to genuinely help.
15:10 12 Dec 19
Everyone there is kind, helpful, and knowledgeable. I am totally happy with everything I have had done there and with all the spectacular doctors!!!
17:25 22 Nov 19
I had a wonderful experience having LASIK performed at this location after getting a free consultation (see website). The doctors and staff were very informative, accurately explaining what to expect and answering my questions. Procedure was conducted very professionally, with plenty of preparation and after care to ensure things would go smoothly.
19:58 04 Nov 19
Wonderful people, very well run and excellent doctors.
03:15 28 Oct 19
Always kind and professional. From receptionist to doctor everyone is great.
19:03 22 Oct 19
I will state Lasik was a very scary procedure for me to go through, but the way the staff handled my panic with ease was amazing. They made such a comforting attempt to make going under the laser such a seamless process. The results are astounding and I would recommend this to anyone who is dealing with the daily routine of having to grab their glasses everyday to wake up and go to the bathroom. Even the post op appointments are quick and you just always are feeling cared for. 5 stars for Michigan Eye Institute and that option for Lasik surgery!
14:32 12 Oct 19
I began the eye testing shortly after I checked in, and everyone I encountered was friendly, knowledgeable, and made me feel very comfortable. Dr Mahalak is the best, and once again provided a concise review of my eye situation. I trust him!
12:48 05 Oct 19
16:08 25 Sep 19
Great staff, very professional and always a pleasure coming there. The only thing I didn’t like was being asked questions and having to fill out paperwork every 3 years with many of the questions I was already asked. Once I got into the room, the technician had more information there on the computer than they did in the front office! It seems kind of redundant to have to ask the same questions repeatedly or having to fill them out on a questionnaire.
20:43 23 Aug 19
Dr Diskin and his ladies are always so friendly and efficient! I've never had a problem there until today! It wasn't with the Dr or his staff it was with the gentleman( and I use this term generously) in the glasses dept. First off he asked what I was wanting and when I said I was looking for some glasses he tells me that they close at 4:00 so I need to be quick about it! So he is rushing me to choose a frame and he says that from what he sees on his screen I usually choose only what's covered. Then he asks did I know which ones I wanted and I tell him that I wasn't sure which ones were covered so he jumps up and goes over to where the covered frames were but they are not there . He sees that one of the other ladies has them and he basically goes over and takes them! He brings them back and I tell him that I was really wanting to get some sunglasses and did they have some that were covered to which he a pair that snidely replies that they don't have any covered sunglasses but that I can choose one from the display that he took from the other lady and they just "make" those into sunglasses. So i find some that will do under the circumstances and he proceeds to tell me that going with the Dr's recommendations it will be $110.00!! I said I was only wanting what was covered he then says it will be $15.00 so finally I say how much will it be if I just get them regular glasses.? He said there won't be any extra charge so I said ok I'll just get them that way. He then proceeded to say ok well you're all set and waves me off like I was some kid or dog or something! So he just dismissed me!! I couldn't believe how rude he was! I don't know if it was because I didn't get anything extra or what but to just wave at me in a dismissive way was very demeaning! So as I gathered my belongings I tell him that I hope I didn't keep him too long and that i guess I must have for him to act the way he did! If they weren't closing I would have asked for a supervisor to report him for the way he treated me! I feel bad now because as I said at the beginning... I have never had any problems there before!
12:39 31 Jul 19
Have gone to Dr, Diskin for years! This office is always so friendly. Had an issue with my left eye and they fit me in within an hour of my calling for an appointment. Can’t get much better than that.
18:16 23 Jun 19
My appointment was at 7:50 a.m. and things went reasonably well, considering I had to have my pupils dilated. I left there around 9:15 a.m., about what I expected.
02:42 16 Jun 19
I hated the visual acuity test but the technician who administered it was very good in explaining what would happen and in responding to my negativity regarding the test itself.I wish your technicians would wear name tags
00:08 03 Apr 19
Very thorough examination, kind and professional doctors. Support staff is also very friendly!
12:30 26 Mar 19
Yesterday was my first visit to this location. I was VERY impressed by the staff. I have been to multiple eye care places over the years, and very few run as efficient and professional as this one. Everything was clearly explained to me from start to finish, and at no point did I feel like I was being processed, which in today's world is quite rare. Nice to go to a professional where you don't feel like you are an inconvenience. The staff truly care about patient satisfaction. Thank you for the pleasant experience.
22:30 04 Feb 19
From the minute you enter til the moment you leave, you feel important and well looked after. The staff and doctor were great. Highly recommend this facility.
02:17 20 Dec 18
I've only had good experiences. Dr. Mahalak is very thoughtful. He explains things very well and carefully as he goes through the visit, and he interacts so well with his staff. And truthfully the whole staff is wonderful.
16:14 12 Dec 18
The doctor and staff were awesome. Couldn’t have asked for better care for my son!
14:23 05 Dec 18
The staff and doctors at the Grand Blanc office are incredible. Always a warm, inviting environment. I would highly recommend MEI to anyone.
00:43 01 Dec 18
Upon arriving at the office I was greeted by friendly ladies. Was checked in quickly. Taken to an exam room and my exam began. All of the staff are excellent including Dr. Mahalak and his assistant at my visit, Char. Each visit is the same. Kind professional care is always top notch.
17:27 20 Nov 18
The team and staff at MEI that dealt with my Lasik Procedure, prep, and follow up did a wonderful job! I am thankful for them and look forward to my new eyes 🙂 I can already see way better after only a day!!! Thanks again!
23:15 05 Nov 18
Because they work ad a team & are good with their patients...
02:31 27 Oct 18
Very little wait time for extremely quality doctors. Best around.
15:52 17 Oct 18
My eye exams are quick the staff is very knowledgeable and always willing to laugh at my sill jokes. When leave my appointment I fell confident I MEI is the best.
21:44 11 Oct 18
Every person I have seen in my many recent visits, whether at the front desk, an assistant or a doctor have been really kind and professional.
14:43 04 Oct 18
Dr. Bruns is an excellent doctor! Love coming to Michigan Eye Institute!
14:12 04 Oct 18
Went to the Flint office for my eye exam. The front desk staff was friendly. Doug in optical helped me pick out glasses that fit my budget and my style. 5/5! Thank you michigan eye institute for your help! Will be back when i am due for my exam.
13:47 04 Oct 18
Michigan Eye institute will take care of your eye care needs. Dr. Bruns was friendly along with the rest of the staff from check in to check out. The optical dept has alot of options to pick from and will help you find the right pair of glasses. Thank you MEI!
13:08 04 Oct 18
Clean office, friendly staff, and exceptional doctors. Would recommend them to anyone.
13:01 04 Oct 18
I have been having my routine eye exams with MEI for over ten years now! I always had the best coach frames! I recently had Lasik about a year ago and I can see PERFECTLY! Recommended for the best frames the best lasik team and the best doctors!!
12:56 04 Oct 18
I see Dr. Keoleian at the Flint location. He caught a very serious medical problem that was effecting my eyes! Thank you for the exceptional eye care! Love the staff too!
17:07 02 Oct 18
Dr. Bruns is fantastic! Highly recommend him and MEI to anyone.
13:16 15 Aug 18
The staff are very caring and pleasant! My doctor was understanding and informative with my concerns. Thanks for a great job!
20:31 24 Jul 18
I've had nothing but great experiences here. Friendly staff, well organized, thorough, short wait times. Dr. Coulter is great!
13:46 11 Jun 18
Had Lasik done here. My astigmatism was corrected and after a month and a half is now 20/20 in one eye & 20/15 in the other. The schedulers really worked hard around my schedule. The surgery went well without and complications. Prices are now in line with the others.
17:40 24 May 18
Large facility and usually you can get in and out in a reasonable amount of time. All of the doctors are very friendly and professional. Got my Lasik done there and it turned out fantastic. They also gave me a 30% off coupon for sunglasses so I got a good deal on some Maui Jim's. Lots of appointment opportunities and TV to watch while you wait. They also give free samples on items every once in a while.
20:37 17 Mar 18
As a new patient, I have never had such a good first impression. I was so worried that a serious vision issue was never going away. Dr. Donnellon was prompt, explained my condition in a way I could understand, and, best of all, her prescription completely resolved my problem!
18:50 16 Mar 18
Getting glasses was easy and came in quick. The prescription was correct.
18:39 16 Mar 18
The tech, Holly, and Dr Kautz was very friendly and did a great job. Very thorough, patient, and informative.
17:39 16 Mar 18
I have only been to this place once, and my experience was wonderful!The staff are professionally and very friendly, and their prices are very affordable!Definitely a place to recommend to your friends and family.
16:59 16 Mar 18
From the eye exam to picking out my glasses I had great people helping me. I recommend going there.
16:37 16 Mar 18
Seen Dr. David Diskin and my experience was amazing! Super friendly staff, Doctors are incredible. I recommend anyone looking for an eye doctor check out MEI!
16:00 16 Mar 18
Wonderful practice with great doctors! Definitely recommend!
01:18 15 Mar 18
I visited Michigan Eye at the Flint location. I am very happy with the great customer service we received. From calling and making the appointment for my children, to the check in process, to the very patient technician who by the way had to put up with 2 crying kids. Dr Bruns made us feel like part of his family. The optical dept was very nice,clean and organized. The optical dept really made it easy to choose glasses for my daughter. I am very please with my experience and will be back for my yearly exam.
21:28 14 Mar 18
I received great service for my appointment. Staff was welcoming, professional, friendly and I was seen on time. Would highly recommend this place!
16:10 14 Mar 18
We've been very happy with the personalized care we have received at this location. We have three members in our family who have been seen here for glasses and contacts. They are very helpful getting the prescriptions right and helping to find the best fit in glasses and contacts.
15:26 14 Mar 18
I had LASIK surgery about 5 months ago. It was an amazing surgery! The procedure was honestly really cool to experience. The staff is second to none from beginning to end. Very thorough in the pre surgery appointments and very good at communicating what the procedure entails. I've been in glasses and contacts since middle school, but I don't need them anymore! At one day out from LASIK I was already 20/20, and even better up close. Now five months later, I am 20/15. Thank you Dr. Tekiele and Dr. Diskin!
01:37 14 Mar 18
I spent months researching the best place to visit for LASIK surgery, so glad I chose Michigan Eye institute! I was extremely nervous and skeptical going into the surgery but the entire process was very smooth and easy. The entire staff was friendly and professional and the doctors were very impressive, thorough and genuinely caring.
00:53 14 Mar 18
The optometrists are extremely professional and caring .
22:12 13 Mar 18
We are a family of nine and have been going to the Fenton office for years. We love it there! The staff is always friendly and helpful and the service is very professional. I especially appreciate the level of expertise, it's definitely above and beyond the franchise eye care stores you get in the malls. 👍
15:28 13 Mar 18
The Michigan Eye Institute in Fenton on Silver Lake Parkway was not only efficient, but every staff member I encountered were both helpful, polite and friendly. I highly recommend them!:)
18:00 12 Mar 18
The staff was awesome. Very professional and courteous. From the ladies behind the desk to the opticians when I was looking at frames.I saw Dr. Kautz for my exam, and she was great! She actually downgraded my prescription because it was too strong.I highly recommend MEI to any and all
18:10 10 Mar 18
Always have professional and helpful care. My Dr always takes time to explain everything that is going on and answer all my questions. She makes me feel like I am in good hands.
17:38 10 Mar 18
Love going to this office! Staff are always so friendly and helpful! Dr. Bruns is a very friendly and knowledgeable doctor! Had my lasik surgery last year and seeing 20/15!
17:28 10 Mar 18
Great and friendly staff, prompt appointment times and especially love Dr Shaw! Grand Blanc office also has a great selection of glasses. Couldn't be happier with my eye doctor!
16:29 10 Mar 18
Great facility. Professional, thorough, caring, just good people.
16:24 10 Mar 18
The Michigan Eye Institute in Oxford is a professional office with a small atmosphere. I love Dr. Donnellon because she is thorough, listens to all of your concerns, and explains things well. The office staff are friendly and so are the opticians who are always very helpful. I've been a patient of this office for a few years now and I look forward to many more!
15:46 10 Mar 18
My visits to MEI are always enjoyable. The front office staff always greet me with a smile, the assistants are nice and the doctors always take time to answer all my questions. I send all my friends and family to MEI.
15:38 10 Mar 18
Dr Sheere is personable, professional and easy to converse with. Support staff is also professional and friendly. I highly recommend MEI.
14:43 10 Mar 18
The only place to go for complete eye care. Staff is friendly and the doctors are professional and caring. I would recommend MEI to anyone.
13:39 10 Mar 18
Good experience. Dr. Sheere, Jessica, and Kristin were all very friendly and knowledgeable. Quick visit. 👍🏼
15:21 26 Feb 18
Best place I've ever been to! Phone Room girls are awesome and friendly
03:26 22 Feb 18
Extremely knowledgeable Doctors who care with often very little wait time, absolute best of both worlds!
16:15 26 Jan 18
17:10 25 Jan 18
My home is in the Lapeer/Metamora area and II have used Michigan Eye Institute since they bought out Dr. Gary Seoul (spelling) and have always been very pleased with my contacts and service. I should have written down all of the names of the people that helped me make my recent cataract surgery an almost non event. I am now in the first week of recovery and repair and all is going well. A well deserved five star rating,THANKS!!!!Wes
18:51 23 Jan 18
Being a diabetic, I get my eyes checked yearly. the staff is friendly and very helpful. if you need a complete exam, this is the best place to go.
19:23 24 Dec 17
Good eye doctor and good staff!
15:21 07 Dec 17
They have been my eye doctors for 16 years now. The staff is friendly and helpful. The doctors are excellent!! Thorough examinations and detailed explanations of my concerns. I also love my new glasses!! I get tons of compliments on them too!!
21:07 09 Oct 17
15:02 10 Aug 17
Was from outta town and broke my glasses.. They got me in and fixed up in no time at a very reasonable price! Im very appreciative of what they did. Very nice group of people! Thank you again!
12:51 09 Mar 17
Very accommodating. I use this facility for my eye care needs, as do my friends. Never had an issue.
22:05 31 Aug 16
Mei is a great place. The service is fantastic and I can always count on being comfortable while I'm there. Picking out glasses and getting measurements was quick and easy. Lastly, the doctors are super nice and I have never had a problem with mei.
04:22 19 May 16
I went here after experiencing some trauma to my eye. The staff was very kind and efficient; making my appointment was easy and on the day of they got me in on time. The medical staff and Doctor took good care of me and were thorough and explained things very well. Afterwards the office staff went out of their way to help me with my insurance. It was altogether a very good experience. I highly recommend them.
06:16 02 Mar 16
17:01 18 Feb 16
04:07 12 Oct 15
Have always been treated with respect and care. My son was treated with respect and was given choices regarding which glasses he would like and when they were broken by another student they were happy to replace them with an upgraded frame.
07:26 24 Apr 15
Yes, the appointment did last 2 1/2 hr for a full opthalmological examination. This is not a chain-store optometrist. Wait times from sign in and in between testings done by friendly and obviously caring technicians until the time I saw the doctor was a total of 20 - 30 minutes. Not only did I leave there with a full medical clearance to continue my medication mailed to my doctor before I left the office but with an eyeglass prescription I am confident with. The staff took their time to work with my dry eye issue to get a consistent result. If your just looking for glasses by all means, skip the Eye Institute and go to your local chain-store. But if you want a full medically based exam this is a great place to be. Flint location, Dr. Shaw.